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Stay in Control.

1 18+ Age Restriction Policy

888be operates under a strict minimum age policy. No person under the age of 18 years is permitted to open an account, deposit funds, or participate in any game or betting activity on the platform. This policy is non-negotiable and applies to all players in Bangladesh and any other jurisdiction where the platform is accessible.

Age Verification at Registration

During account registration, all players are required to confirm that they are 18 years of age or older by acknowledging the terms of registration. However, self-declaration alone is not sufficient. 888be conducts Know Your Customer (KYC) verification for all accounts, which requires submission of a valid government-issued identity document — such as a Bangladesh National Identity Card or passport — that confirms the player's date of birth. Accounts cannot process withdrawals until this verification is completed.

Consequences of Underage Access

If 888be determines at any point — through its verification processes or based on information received — that an account belongs to a player under the age of 18, the account will be immediately suspended. All funds in the account will be held pending investigation, and the matter may be referred to relevant authorities. Any winnings accumulated by an underage player will be forfeited. 888be has zero tolerance for underage gambling and takes all reasonable steps to prevent it.

2 Safe Gambling Principles

Gambling on the 888be platform should always be treated as a form of entertainment — not as a source of income, a way to recover financial losses, or a coping mechanism for stress or emotional difficulties. The following principles form the foundation of safe and healthy gambling behaviour.

Gamble Only What You Can Afford to Lose

Before placing any bet, determine in advance the maximum amount you are comfortable losing — and stick to it. The amount you wager should come from your disposable entertainment budget, not from money earmarked for essential living expenses such as rent, food, utilities, or family obligations. Never use borrowed money, credit, or money from bKash or Nagad accounts that hold funds for other purposes.

Accept That the House Has a Statistical Edge

Every casino game and sports bet on the 888be platform operates with a built-in statistical advantage for the platform over the long run. This is how all legitimate gambling businesses operate globally. Short-term wins are possible and do happen, but they do not indicate that a player has found a way to beat the house consistently. Understanding this reality helps set realistic expectations and prevents the dangerous belief that a winning streak is guaranteed to continue — or that a losing streak must inevitably reverse.

Time and Money Are Both Finite Resources

Use the session time and deposit limit tools available in your account settings to put hard boundaries on both dimensions. Decide before each session how long you will play and how much you will spend. Log off when either limit is reached, regardless of whether you are up or down. Chasing losses — continuing to play in an attempt to win back money you have already lost — is one of the most common patterns that leads to problem gambling.

Gambling Is Not a Solution to Financial Problems

If you are experiencing financial hardship, gambling more is not a path to recovery. The statistical nature of gambling means that increasing stakes or playing more frequently in response to financial stress is very likely to compound losses rather than resolve them. If financial difficulty is a concern, seek advice from appropriate financial counselling services rather than turning to gambling as a solution.

3 Player Self-Management Tools

888be has built a comprehensive suite of responsible gaming controls directly into the account management system. These tools are available to every registered player at all times and can be activated without contacting customer support, although support is available to assist you if needed.

How to Access Your Responsible Gaming Controls

All limits and restrictions you set are stored securely on your account and cannot be overridden by promotional offers, bonus terms, or customer service agents. The platform's technical systems enforce these limits automatically.

4 Self-Exclusion Programme

Self-exclusion is the strongest account restriction tool available on 888be. It is designed for players who feel that their gambling has moved beyond their control and who want a firm, enforceable break from the platform. 888be takes self-exclusion requests extremely seriously and honours every request without question or delay.

Available Self-Exclusion Durations

• 3 Months: A medium-term break suitable for players who want a serious pause while leaving open the possibility of returning to recreational play in the future.
• 6 Months: An extended break that provides sufficient time to reassess your relationship with gambling and address any contributing financial or personal factors.
• 12 Months: A full-year exclusion that allows meaningful distance from the platform and time to build alternative habits and support structures.
• Permanent Exclusion: A lifetime ban from the 888be platform. This option is irreversible. Players who choose permanent self-exclusion acknowledge that the account cannot be reopened and that any future registration attempts will also be denied.

What Happens to Your Balance During Self-Exclusion

Any withdrawable balance remaining in your account at the time of self-exclusion will be processed for withdrawal to your registered payment method (bKash, Nagad, Rocket, or linked bank account). This withdrawal will be completed within the standard processing timeframe regardless of the exclusion. Bonus funds and pending bonus requirements that have not been converted to withdrawable balance will be forfeited at the time of exclusion.

Requesting Self-Exclusion

You can request self-exclusion directly through your Account Settings panel under the Responsible Gaming tab, or by contacting the 888be support team via live chat and stating that you wish to self-exclude. The live chat route is recommended if you want the exclusion applied with maximum urgency. No reason is required — simply stating your request is sufficient, and the support agent will process it immediately.

5 Warning Signs of Problem Gambling

Problem gambling can develop gradually. Many players who develop unhealthy gambling habits do not recognise the warning signs until the behaviour has already caused significant financial or personal harm. The following signs may indicate that gambling is becoming a problem. If you recognise several of these patterns in your own behaviour, please reach out for support.

Recognising these signs in yourself takes courage. It does not mean you are a bad person — it means you are dealing with a condition that is widely recognised as a mental health challenge, and one for which effective support is available. The next section outlines where and how to get that support.

6 Getting Help and Support

If you believe gambling is negatively affecting your life, your finances, or your relationships, seeking help is the most important step you can take. You do not need to be at crisis point to ask for support — early intervention is always more effective than waiting until problems become severe.

888be Support Team

The 888be customer support team is available 24 hours a day, 7 days a week via live chat on the platform. Our support agents are trained to handle responsible gaming conversations with sensitivity and without judgment. Whether you want to set a limit, request a cooling-off period, or simply talk through your options, you can contact us at any time. Email contact is also available at [email protected] (plain text — not a clickable link) for non-urgent matters, with responses typically provided within 2 business days.

Talking to Someone You Trust

Sometimes the most powerful step is simply telling someone close to you — a family member, a trusted friend, or a community figure — that you are concerned about your gambling. In many cases, having an honest conversation with a person you trust can provide immediate relief and open the door to practical support. If you are based in Dhaka, Chittagong, Sylhet, or elsewhere in Bangladesh, community and family support networks remain one of the most effective first lines of assistance.

Financial Guidance

If gambling-related debt is a concern, speaking with a financial adviser or a bank representative at institutions such as Dutch-Bangla Bank, BRAC Bank, City Bank, or Islami Bank can help you assess your options and create a structured plan to stabilise your finances. Addressing the financial consequences of problem gambling in parallel with addressing the behaviour itself gives you the best chance of a full recovery.

Professional Counselling

Problem gambling is a recognised behavioural condition, and professional counselling and cognitive-behavioural therapy (CBT) have strong evidence bases for effectiveness in treating it. Mental health professionals in Bangladesh's major cities including Dhaka, Chittagong, Khulna, and Rajshahi offer counselling services. If cost is a barrier, community health centres and NGOs operating in Bangladesh may provide access to counselling at reduced or no cost.

7 Protecting Minors

888be is committed to ensuring that minors — defined as individuals under the age of 18 — cannot access the platform. Beyond 888be's own age verification controls, we strongly encourage parents and guardians who share devices or internet connections with children to take additional precautions at the household level.

Device and Network-Level Controls

Parental control software allows parents and guardians to block access to specific websites — including gambling platforms — at the device or network router level. Many internet service providers (ISPs) in Bangladesh also offer parental control features that can be enabled through your broadband account settings. Enabling these controls creates an additional layer of protection that operates independently of the 888be platform's own age restrictions.

Keeping Account Credentials Secure

If you share a device with family members including children or teenagers, it is essential that you keep your 888be login credentials private. Do not save your username or password in a browser that is accessible to minors, do not leave your account logged in on shared devices, and enable two-factor authentication on your account for an additional layer of access security.

Reporting Suspected Underage Access

If you have reason to believe that a minor has registered an account on the 888be platform — whether your own child or someone else — please contact the 888be support team immediately via live chat. Provide as much detail as you are able to. We will investigate the matter promptly and take immediate action, including account suspension, if underage access is confirmed.

• Never share your account login details with anyone, including family members of any age.
• Log out fully from the 888be platform on any shared or family device after each session.
• Use device passcodes or biometric locks on phones and tablets where 888be is accessed.
• Review your browser's saved passwords periodically to ensure your 888be credentials are not stored in a form accessible to others.

8 Contact Our Responsible Gaming Team

The 888be responsible gaming team is a dedicated group within our customer support function that specialises in player welfare matters. Whether you have a question about the tools available, want to set a limit, need to self-exclude, or are simply concerned about your own or someone else's gambling behaviour, this team is here to help — without judgment, at any time of day or night.

How to Reach Us

• Live Chat: The fastest way to reach us. Available 24/7 directly on the 888be platform. When you initiate a chat, you can request to speak specifically with the responsible gaming team.
• Email: [email protected] (plain text — not a clickable link). For responsible gaming matters, please write "Responsible Gaming" in your email subject line so your message is routed to the correct team. We aim to respond within 24 hours.
• In-Account Tools: Many responsible gaming actions — setting limits, requesting a cooling-off period — can be completed directly through your Account Settings panel without needing to contact us at all.

Our Commitment to You

When you contact 888be about a responsible gaming matter, you will be treated with respect, confidentiality, and urgency. We will never pressure you to continue playing, dismiss your concerns, or delay processing a restriction you have requested. Every responsible gaming request is logged and actioned by a trained team member. Your welfare matters more to us than your wagering activity, and that principle is reflected in how our support team is trained to operate.

This Responsible Gaming page was last reviewed on 1 January 2026. For information about how we handle your personal data, please refer to our Privacy Policy. For the full terms governing your account, please see our Terms & Conditions.